1. What is QloudData Personal and QloudData VPS?

• QloudData Personal – personal storage for remote worker, automatically sync and store data from your devices to cloud with 100% privacy.
• QloudData VPS –  Enterprise-grade File Sync and Share Services anytime, anywhere. Powered by the award winner Nexcloud Files and Nextcloud Hub allows your organization to collaborate freely but securely with comprehensive managed support provided by Qloud MSP

2. How do I contact your support team?

• You may reach us via [email protected]

3. How do I subscribe?

• You may subscribe to QloudData via our website at https://marketplace.qloud.my

4. How do I renew my subscription?

• You can set auto subscription in your account at https://marketplace.qloud.my

5. How do I cancel my subscription?

• You can login to your account at https://marketplace.qloud.my and manage your subscription.

6. How it is different with other cloud storage like Dropbox or Google Drive?

• Please click here.

7. How my data is secured?

• Our customers care deeply about security and so do we. Nextcloud aligns with industry standards such as Clause 14 of ISO/IEC27001-2013 and related standards, guidance and security principles. Our solution is built around combined assurance layers consisting of rich security features, applied best practices governed by policy and the design itself validated by industry standard testing processes.

8. Why do I need secure file share and sync?

• Better Protection

Cloud-based file sharing services, like Box, Dropbox, and Google Drive, are limited in their ability to protect your sensitive business documents. As high-profile service providers, they are under increased threat of attack by hackers, as seen in recent headlines regarding security concerns and data breaches.

In contrast, QloudData allows you to store your sensitive documents on your server of choice, providing you with local security and management of those documents.

• Efficiency & Control

Finding a way to send files as email attachments can be challenging when it comes to file size restrictions, not to mention email’s vulnerability to interception during transmission. The QloudData EFSS central storage gives you the ability to share a document once and continue to make updates, all while shared users are accessing the most current information.

The ease of use and efficiency of QloudData means that employees have no excuse not to share files securely, no matter the size – no more bypassing IT’s data sharing workflows and exposing proprietary information to the world in the process.

9. How is Nextcloud and QloudData related?

• https://www.qloud.my/qloud-msp-and-nextcloud-announce-partnership/

10. Is QloudData Open Source? What does Open Source mean for me or my organization?

• Independence – No vendor lock-in, no long-term commitment to manufacturers or IT service providers

• Flexibility & Adaptability – Open Source software can be customized to meet individual needs

• Transparency – Open source code ensures maximum transparency and trust in the software

• Stability & Performance – Stable and tested technologies with high performance

• Security – High security standards, security gaps are closed more rapidly

• Innovation & Development – Fast and continuous development of the software by the community